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Many businesses are switching from the legacy telephone into VoIP phone systems. The new system comes with several benefits over the other telephony system. For an entity that is keen on reducing the cost of calling but without sacrificing clarity and availability, this is the choice technology to use. Here a few advantages of small business VoIP phone systems over other legacy ones for your Vancouver, BC business.
VOIP offers flexibility in that the employees can be reached or reach the office from whatever location they are in the world as long as they can access the Internet. Teams that may be out in the field can receive a call from clients and office as if they are sited on their desks. This also enables a firm invest in home-based or telecommuting opportunities.
The users of the new platform enjoy more options than the old telephony system. They can integrate the telephony into their smart-phones conveniently. The users also do not need t to have an operator or an office receptionist to forward calls that are made to them.
The new technology eliminates the need for switchboards. There is no longer the need to route calls through cables that is sometimes very cumbersome and expensive. The new system can operate on a computer without the need for any other system. It also does not require any more space or maintenance contracts. It is easy, simple, and fast.
Most VoIP companies offer excellent customer support. Nearly all the application are run over the net. This means you can have diagnostic repairs on your system done remotely. This is faster than having a team coming for repairs in the office. It also ensures little downtime and gives you accessibility by the clients at all the times.
Lots of unsolicited offers and non-value calls bog down many companies. With the technology, you can screen calls beforehand and decide what to do with them. You view the call ID and view a list of options on how to handle the call. For example, if the call comes from a regular sales guy who sells enhancement pills, you may disconnect it. If the same comes from a family member, you may direct it to your cell phone number.
Sometimes employees get calls from clients with queries that they do not have the answers to. Most of the times, they are forced to hang up and ask for advice. However, with VoIP, they can seek advice and information as they receive the calls without a client being aware. This helps convert more inquiries to actual businesses.
VoIP has very may features that make it easy to manage your entity telephone including setting quotas, conferencing, auto attendant, Do Not Disturb, Music On Hold, Door phone entry buzzer, call routing, email integration, and many more features. The new system lowers your costs offers scalability. Take advantage of the new system and get better services for you and your customers.
VOIP offers flexibility in that the employees can be reached or reach the office from whatever location they are in the world as long as they can access the Internet. Teams that may be out in the field can receive a call from clients and office as if they are sited on their desks. This also enables a firm invest in home-based or telecommuting opportunities.
The users of the new platform enjoy more options than the old telephony system. They can integrate the telephony into their smart-phones conveniently. The users also do not need t to have an operator or an office receptionist to forward calls that are made to them.
The new technology eliminates the need for switchboards. There is no longer the need to route calls through cables that is sometimes very cumbersome and expensive. The new system can operate on a computer without the need for any other system. It also does not require any more space or maintenance contracts. It is easy, simple, and fast.
Most VoIP companies offer excellent customer support. Nearly all the application are run over the net. This means you can have diagnostic repairs on your system done remotely. This is faster than having a team coming for repairs in the office. It also ensures little downtime and gives you accessibility by the clients at all the times.
Lots of unsolicited offers and non-value calls bog down many companies. With the technology, you can screen calls beforehand and decide what to do with them. You view the call ID and view a list of options on how to handle the call. For example, if the call comes from a regular sales guy who sells enhancement pills, you may disconnect it. If the same comes from a family member, you may direct it to your cell phone number.
Sometimes employees get calls from clients with queries that they do not have the answers to. Most of the times, they are forced to hang up and ask for advice. However, with VoIP, they can seek advice and information as they receive the calls without a client being aware. This helps convert more inquiries to actual businesses.
VoIP has very may features that make it easy to manage your entity telephone including setting quotas, conferencing, auto attendant, Do Not Disturb, Music On Hold, Door phone entry buzzer, call routing, email integration, and many more features. The new system lowers your costs offers scalability. Take advantage of the new system and get better services for you and your customers.
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